DocumentCode
1038163
Title
A telecommunications quality study using the analytic hierarchy process
Author
Douligeris, Christos ; Pereira, Ian J.
Author_Institution
Dept. of Electr. & Comput. Eng., Miami Univ., Coral Gables, FL, USA
Volume
12
Issue
2
fYear
1994
fDate
2/1/1994 12:00:00 AM
Firstpage
241
Lastpage
250
Abstract
An analytic hierarchy process (AHP) approach that can be used either for the analysis and comparison of the quality of several telecommunications companies, or for the evaluation of alternate technologies in telecommunications is presented. The method is based on pairwise comparison between several factors that affect the quality of service in a hierarchical structure. Two particular formulations are presented and discussed extensively
Keywords
decision theory; quality control; telecommunication services; analytic hierarchy process; hierarchical structure; pairwise comparison; quality of service; telecommunications companies; telecommunications quality study; Application software; Communication industry; Computerized monitoring; Costs; Decision making; FDDI; Quality of service; Telecommunication computing; Telecommunication services; Telecommunication switching;
fLanguage
English
Journal_Title
Selected Areas in Communications, IEEE Journal on
Publisher
ieee
ISSN
0733-8716
Type
jour
DOI
10.1109/49.272873
Filename
272873
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