• DocumentCode
    1140464
  • Title

    ISDN: a customer perspective

  • Author

    Hunter, John D. ; Ellington, William W.

  • Author_Institution
    IBM Corp., Research Triangle Park, NC, USA
  • Volume
    30
  • Issue
    8
  • fYear
    1992
  • Firstpage
    20
  • Lastpage
    22
  • Abstract
    Early projected benefits of the integrated services digital network (ISDN) are evaluated from a customer premises equipment (CPE) perspective. It is argued that economic conditions continue to affect ISDN investment in the USA. Worldwide customer acceptance of ISDN is contrasted with earlier projections and shown to be running at about 25% of earlier projections. IBM´s current ISDN product set is discussed briefly. Even though the rollout of services has not yet achieved expectations, IBM believes the potential for ISDN use by customers is significant.<>
  • Keywords
    ISDN; telecommunication equipment; CPE; ISDN; ISDN investment; ISDN product set; USA; customer acceptance; customer premises equipment; economic conditions; integrated services digital network; projections; Availability; Communication switching; Delay; Environmental economics; Error analysis; Graphics; ISDN; Protocols; Switches; Throughput;
  • fLanguage
    English
  • Journal_Title
    Communications Magazine, IEEE
  • Publisher
    ieee
  • ISSN
    0163-6804
  • Type

    jour

  • DOI
    10.1109/35.149611
  • Filename
    149611