• DocumentCode
    1145969
  • Title

    Pavlov´s Bugs: Matching Repair Policies with Rewards

  • Author

    Laplante, Phillip A. ; Ahmad, Norita

  • Author_Institution
    Pennsylvania State Univ., State College, PA, USA
  • Volume
    11
  • Issue
    4
  • fYear
    2009
  • Firstpage
    45
  • Lastpage
    51
  • Abstract
    Software maintenance engineers devote a significant amount of work to repairing user-identified errors. But user, maintainer, and manager perceptions of an error´s importance can vary, and bug-repair assignment policies can adversely affect those perceptions.
  • Keywords
    program debugging; software maintenance; Pavlov´s bugs; bug-repair assignment policies; repair policies matching; rewards; software maintenance engineers; Computer bugs; Computer errors; Customer satisfaction; Design automation; Electronics industry; Error correction; Incentive schemes; Maintenance engineering; Software maintenance; Taxonomy; debugging policies; defect repair; error assignment;
  • fLanguage
    English
  • Journal_Title
    IT Professional
  • Publisher
    ieee
  • ISSN
    1520-9202
  • Type

    jour

  • DOI
    10.1109/MITP.2009.80
  • Filename
    5173038
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1145969