DocumentCode
115314
Title
Product discovery via recommendation based on user comments
Author
Kamlor, Walailak ; Cosh, Kenneth
Author_Institution
Comput. Eng. Dept., Chiang Mai Univ., Chiang Mai, Thailand
fYear
2014
fDate
30-31 Jan. 2014
Firstpage
41
Lastpage
45
Abstract
Recommendation systems on E-commerce websites help consumers to find products. A recommendation system learns consumer behavior in order to suggest products to those consumers. Recommendation systems allow consumers to have new experiences discovering new products rather than needing to search for them. When making purchase decisions consumers often use the comments left by previous buyers to help them. This paper presents how recommendation systems help E-commerce websites to recommend products, analyzes the recommendations used on some example sites and presents a new technique for recommendations based on the analysis of user comments and then analyzes the results of the new technique. The new techniques include parsing the text in comments to generate a word cloud based on the log likelihood of word frequencies, and then compares products using the RV Coefficient. Our approach automatically identifies similar products for recommendation, and based on the results of our experiment, the recommendations closely match those that would be manually chosen.
Keywords
Web sites; electronic commerce; recommender systems; RV coefficient; consumer behavior; e-commerce Web sites; log likelihood; parsing; product discovery; purchase decisions consumers; recommendation systems; user comments; word cloud; word frequencies; Educational institutions; Internet; Natural language processing; Three-dimensional displays; E-Commerce; Natural Language Processing; Recommendation Systems; User Comments;
fLanguage
English
Publisher
ieee
Conference_Titel
Knowledge and Smart Technology (KST), 2014 6th International Conference on
Conference_Location
Chonburi
Print_ISBN
978-1-4799-1423-4
Type
conf
DOI
10.1109/KST.2014.6775391
Filename
6775391
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