• DocumentCode
    115314
  • Title

    Product discovery via recommendation based on user comments

  • Author

    Kamlor, Walailak ; Cosh, Kenneth

  • Author_Institution
    Comput. Eng. Dept., Chiang Mai Univ., Chiang Mai, Thailand
  • fYear
    2014
  • fDate
    30-31 Jan. 2014
  • Firstpage
    41
  • Lastpage
    45
  • Abstract
    Recommendation systems on E-commerce websites help consumers to find products. A recommendation system learns consumer behavior in order to suggest products to those consumers. Recommendation systems allow consumers to have new experiences discovering new products rather than needing to search for them. When making purchase decisions consumers often use the comments left by previous buyers to help them. This paper presents how recommendation systems help E-commerce websites to recommend products, analyzes the recommendations used on some example sites and presents a new technique for recommendations based on the analysis of user comments and then analyzes the results of the new technique. The new techniques include parsing the text in comments to generate a word cloud based on the log likelihood of word frequencies, and then compares products using the RV Coefficient. Our approach automatically identifies similar products for recommendation, and based on the results of our experiment, the recommendations closely match those that would be manually chosen.
  • Keywords
    Web sites; electronic commerce; recommender systems; RV coefficient; consumer behavior; e-commerce Web sites; log likelihood; parsing; product discovery; purchase decisions consumers; recommendation systems; user comments; word cloud; word frequencies; Educational institutions; Internet; Natural language processing; Three-dimensional displays; E-Commerce; Natural Language Processing; Recommendation Systems; User Comments;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Knowledge and Smart Technology (KST), 2014 6th International Conference on
  • Conference_Location
    Chonburi
  • Print_ISBN
    978-1-4799-1423-4
  • Type

    conf

  • DOI
    10.1109/KST.2014.6775391
  • Filename
    6775391