DocumentCode
1213459
Title
Enabling chance interaction through instant messaging
Author
Pascal, Carrie L.
Author_Institution
Rensselaer Polytech. Inst., Troy, NY, USA
Volume
46
Issue
2
fYear
2003
fDate
6/1/2003 12:00:00 AM
Firstpage
138
Lastpage
141
Abstract
Free and easy to install, instant messaging is a great vessel for chance interaction. Isaacs et al (2002) of AT&T discussed the concept of enabling chance interaction through mobile instant messaging. Although their research involved heavy use of prototypes that are not yet widely available, it can help us realize ways of enabling chance interaction today. This article provides a theoretical understanding of the benefits of chance interaction, followed by a description of the Hubbub instant messaging system, custom built to enable such interactions.
Keywords
business communication; business data processing; electronic mail; professional communication; Hubbub instant messaging system; chance interaction; custom built system; face-to-face communication; mobile instant messaging; professional communication; Collaborative work; Distance learning; Feedback; Marine animals; Mobile communication; Prototypes; Scattering; Scheduling; Teleconferencing; Teleworking;
fLanguage
English
Journal_Title
Professional Communication, IEEE Transactions on
Publisher
ieee
ISSN
0361-1434
Type
jour
DOI
10.1109/TPC.2003.813159
Filename
1202385
Link To Document