Telecommuting: problems associated with communications technologies and their capabilities

Author

Gupta, Yash P. ; Karimi, Jahangir ; Somers, Toni M.

Author_Institution

Coll. of Bus. & Adm., Colorado Univ., Denver, CO, USA

Volume

42

Issue

4

fYear

1995

fDate

11/1/1995 12:00:00 AM

Firstpage

305

Lastpage

318

Abstract

Recent advances in information and communications technologies have permitted new flexibility in work arrangements. The number of people who either work from their home or take work home from their job is increasing. This evolution has led to a different set of needs at the person´s residence than is traditionally required by the residential market. This paper presents an empirical study, based on 375 responses, to clarify: (1) the small business and residential market communications needs and problems; (2) the new communications technologies potential to fill those modern needs; and (3) the impact of the communications needs and problems on the telecommuters effectiveness. The implication of the findings from this study for the technologies providers, managers, university community, and researchers are discussed in detail

Keywords

ISDN; home working; management; personnel; ISDN; communications needs; communications technologies; managers; residences; technologies providers; telecommuting; work arrangements; Business communication; Communications technology; Economic forecasting; Facsimile; Microelectronics; Modems; Technological innovation; Technology management; Telephony; Teleworking;

fLanguage

English

Journal_Title

Engineering Management, IEEE Transactions on

Publisher

ieee

ISSN

0018-9391

Type

jour

DOI

10.1109/17.482081

Filename

482081