• DocumentCode
    1250406
  • Title

    How to be a star engineer

  • Author

    Kelley, Robert E.

  • Author_Institution
    Carnegie Mellon Univ., Pittsburgh, PA, USA
  • Volume
    36
  • Issue
    10
  • fYear
    1999
  • fDate
    10/1/1999 12:00:00 AM
  • Firstpage
    51
  • Lastpage
    58
  • Abstract
    Bell Laboratories hired the best and the brightest from the worlds most prestigious universities, but only a few lived up to their apparent potential for brilliance. Most developed into solid performers of mostly average productivity who did not substantially further Bell Labs´ contribution to AT&T´s competitive advantage in the marketplace. What the labs wanted to know was: what separates the star from the average performer? Is it innate or can star performance be learned? Could a program to improve productivity be designed that would help turn average performers into stars? Engineers from the best companies helped researchers to dispel the myths about star performers and uncover the surprising secrets of stellar achievement. To discover the secrets of star performance, the author and his colleagues used paper-and-pencil tests, direct observation, work diaries, focus groups, and individual interviews, drawing upon statistical analyses, content analyses, and iterative model building as appropriate. It was found that you need to change how you do your work and how you work with others. Star performers in fact do their work quite differently from the pack. They weave their starring strategies into a consistent pattern of day-to-day behavior. But any engineer with the necessary smarts and motivation can acquire their power. The author gives nine interlocking work strategies which can help engineers become star performers
  • Keywords
    engineering; personnel; Bell Laboratories; average performer; average productivity; content analyses; direct observation; focus groups; individual interviews; iterative model building; motivation; paper-and-pencil tests; productivity improvement; star engineer; star performer; statistical analyses; work diaries; work strategies; Collaborative work; Corporate acquisitions; Educational institutions; Employment; Engineering drawings; Performance analysis; Petroleum; Productivity; Solids; Testing;
  • fLanguage
    English
  • Journal_Title
    Spectrum, IEEE
  • Publisher
    ieee
  • ISSN
    0018-9235
  • Type

    jour

  • DOI
    10.1109/6.795608
  • Filename
    795608