Knowledge portal for exclusion process services

Exclusion phenomenon in common understanding denotes processes in which some group of people or individuals are permanently blocked from resources (mostly considered as social exclusion). For sure such sort of phenomena is observed as unwanted not only from “outsiders” but also from local and global society point of view. The exclusion (and its antonym inclusion) phenomenon can be investigated including many aspects: starting from identifying exclusion as a process, multidimensional research in this area up to solutions available in the domain. In order to be successful in overtaking this phenomenon groups and institution involved in this process should be supported by ICT solutions. The paper consists of five parts which gradually present context of the problem and proposed solutions. After short introduction concerning research background the discussed concept of exclusion processes is presented. In the main section real examples of exclusion processes are investigated which allows to define assumptions of knowledge portal architecture and some examples of performed services. It creates opportunities for formulation final conclusions about the necessity and usability the developed platform.