DocumentCode
1338773
Title
Supporting defence avionics for global customers
Author
Doran, Ralph
Volume
10
Issue
2
fYear
2000
fDate
4/1/2000 12:00:00 AM
Firstpage
74
Lastpage
80
Abstract
Customers feel that defence avionics support is too expensive and ´the tail is too big for the dog´. Here, the author argues that, in order to increase global competitiveness, UK equipment providers and their customer support organisations need to provide more customer value over the whole product life.
Keywords
military avionics; UK; customer support organisations; customer value; defence avionics; defence avionics support; equipment providers; global competitiveness; global customers; product life;
fLanguage
English
Journal_Title
Engineering Management Journal
Publisher
iet
ISSN
0960-7919
Type
jour
DOI
10.1049/em:20000209
Filename
843203
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