DocumentCode
138901
Title
A concept innovation model for product service systems development and application
Author
Lujing Yang ; Ke Xing
Author_Institution
Barbara Hardy Inst., Univ. of South Australia, Adelaide, SA, Australia
fYear
2014
fDate
25-27 June 2014
Firstpage
1
Lastpage
6
Abstract
This paper presents a new concept innovation model for Product Service Systems (PSS) development. The method consists of structured processes for concept generation and concept evaluation, and is constructed by employing TRIZ, QFD, and fuzzy methodologies. A case study of designing an information service system is discussed to demonstrate how the proposed model is applied to generate and select suitable solution concepts for service innovation to address client requirements.
Keywords
customer services; fuzzy set theory; innovation management; product development; quality function deployment; service industries; QFD; TRIZ; concept evaluation; concept generation; concept innovation model; fuzzy methodologies; information service system; product service systems development; Companies; Engines; Memory; Servers; Solid modeling; Technological innovation; Product Service Systems (PSS); QFD; Service Innovation; TRIZ; Virtual Product;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
Conference_Location
Beijing
Print_ISBN
978-1-4799-3133-0
Type
conf
DOI
10.1109/ICSSSM.2014.6943401
Filename
6943401
Link To Document