DocumentCode
1514648
Title
Developing wordless instructions: A case history
Author
Hodgkinson, Richard ; Hughes, John
Author_Institution
IBM United Kingdom Laboratories, Ltd., Hursley Park, Winchester, Hampshire SO 21 2JN, England
Issue
2
fYear
1982
fDate
6/1/1982 12:00:00 AM
Firstpage
74
Lastpage
79
Abstract
Wordless instructions can circumvent language barriers, both technical and international, but several cycles of testing and revising are necessary to ensure their effectiveness. These cycles are described as they occurred in developing unpacking and setup instructions for the IBM SELECTRIC® II typewriter marketed in Europe. The lessons learned are expressed in ten recommendations.
Keywords
Color; Europe; Fasteners; Graphics; Human factors; Packaging; Testing;
fLanguage
English
Journal_Title
Professional Communication, IEEE Transactions on
Publisher
ieee
ISSN
0361-1434
Type
jour
DOI
10.1109/TPC.1982.6447758
Filename
6447758
Link To Document