Methodology towards the implementation of performance management for virtual enterprise

Virtual enterprise (VE) is the prime organization pattern of manufacturing in the 21st century, which generally is regarded as a management method for entity enterprise (EE), namely traditional enterprise, to realize agile manufacture using exterior resources. VE´s performance management may be considered as the extension of the entity enterprise performance management. Based on the balanced score card, a VE´s performance measurement system has been implemented by taking the degrees of satisfaction with member selection in learning and growth perspective, process collaboration between members in internal business perspective, the product-delivered time to customer in customer perspective, and the production cost in financial perspective, as the top layer performance indictors of the VE´s performance management system,. The evaluation methods for the member selection, the process collaboration satisfaction degree, the product-delivered time satisfaction degree, and the production cost satisfaction degree for VE are discussed to validate the proposed approach.