Advice-giving using REASON: an intelligent assistant for interactive computing

Author

Lamberti, Donna M. ; Prager, John M.

Author_Institution

IBM Cambridge Sci. Center, MA, USA

fYear

1991

Firstpage

428

Lastpage

434

Abstract

Investigates the application of fairly well-understood artificial intelligence techniques in novel ways to provide intelligent help. The authors describe the design methodology used to build REASON (Real-time Explanation And Suggestion), an intelligent user-assistant prototype for a windowed multitasking environment. When the user asks a question using natural language or makes an error, it offers dynamically generated suggestions about what the user might have intended based on the context of the interaction. In addition, REASON can provide two complementary types of explanations of these responses derived from the inferences that led to them

Keywords

expert systems; explanation; inference mechanisms; multiprogramming; natural languages; REASON; Real-time Explanation And Suggestion; advice giving; artificial intelligence techniques; dynamically generated suggestions; error; inferences; intelligent help; intelligent user-assistant prototype; interaction context; interactive computing; natural language; user questions; windowed multitasking environment; Application software; Artificial intelligence; Computer errors; Computer interfaces; Design methodology; Error correction; Internet; Natural languages; Problem-solving; Prototypes;

fLanguage

English

Publisher

ieee

Conference_Titel

Artificial Intelligence Applications, 1991. Proceedings., Seventh IEEE Conference on

Conference_Location

Miami Beach, FL

Print_ISBN

0-8186-2135-4

Type

conf

DOI

10.1109/CAIA.1991.120904

Filename

120904