• DocumentCode
    1598771
  • Title

    Research on Satisfaction Evaluation for Internet Product Based on Culture Factor

  • Author

    Chai, Chunlei ; Chenjian

  • Author_Institution
    Coll. of Comput. Sci. & Technol., Zhejiang Univ., Hangzhou, China
  • Volume
    2
  • fYear
    2011
  • Firstpage
    227
  • Lastpage
    232
  • Abstract
    Existing design research on culture was summed up at first, and then the culture dimensions which contra pose the Internet products were summarized, and then the user satisfaction model was established. At last, a research example-MSN based on a questionnaire to some Chinese, Japanese and Americans was completed. The research finished the data analysis, found out the relativity of initial evaluation index, and then put forward the common factors, reduced the evaluation variables, and finally it introduced the different results in choosing of IM software and the influence of different culture factors for different evaluation.
  • Keywords
    Internet; cultural aspects; user interfaces; Americans; Chinese; Internet product satisfaction evaluation; Japanese; MSN; The Microsoft Network; culture design research; culture factor; user satisfaction model; Computational modeling; Cultural differences; Indexes; Internet; Loading; Reliability; Software; Culture Dimension; Factor Analysis; Internet Product; Satisfaction;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Intelligent Human-Machine Systems and Cybernetics (IHMSC), 2011 International Conference on
  • Conference_Location
    Zhejiang
  • Print_ISBN
    978-1-4577-0676-9
  • Type

    conf

  • DOI
    10.1109/IHMSC.2011.126
  • Filename
    6038256