DocumentCode
1598771
Title
Research on Satisfaction Evaluation for Internet Product Based on Culture Factor
Author
Chai, Chunlei ; Chenjian
Author_Institution
Coll. of Comput. Sci. & Technol., Zhejiang Univ., Hangzhou, China
Volume
2
fYear
2011
Firstpage
227
Lastpage
232
Abstract
Existing design research on culture was summed up at first, and then the culture dimensions which contra pose the Internet products were summarized, and then the user satisfaction model was established. At last, a research example-MSN based on a questionnaire to some Chinese, Japanese and Americans was completed. The research finished the data analysis, found out the relativity of initial evaluation index, and then put forward the common factors, reduced the evaluation variables, and finally it introduced the different results in choosing of IM software and the influence of different culture factors for different evaluation.
Keywords
Internet; cultural aspects; user interfaces; Americans; Chinese; Internet product satisfaction evaluation; Japanese; MSN; The Microsoft Network; culture design research; culture factor; user satisfaction model; Computational modeling; Cultural differences; Indexes; Internet; Loading; Reliability; Software; Culture Dimension; Factor Analysis; Internet Product; Satisfaction;
fLanguage
English
Publisher
ieee
Conference_Titel
Intelligent Human-Machine Systems and Cybernetics (IHMSC), 2011 International Conference on
Conference_Location
Zhejiang
Print_ISBN
978-1-4577-0676-9
Type
conf
DOI
10.1109/IHMSC.2011.126
Filename
6038256
Link To Document