Etransformation guide: An online system for SMEs

Author

Hol, A. ; Ginige, A.

Author_Institution

Sch. of Comput. & Math., Univ. of Western Sydney, Sydney, NSW, Australia

fYear

2009

Firstpage

133

Lastpage

138

Abstract

Small to Medium Enterprises (SMEs) are struggling to eTransform and implement required Information and Communication Technologies. This research investigates how best companies, in particular SMEs, can track, measure and guide their eTransformation journey. eTransformation in this research is seen as the ability of the companies to implement appropriate technology and successfully carry out their business operation. The study conducted with 17 SMEs helped identify four main Dimensions of eTransformation namely: Strategy, Structure, Tasks and Processes and Information Technology Tools and System. In addition, the study pointed out Dimensions´ Characteristics across various stages of eTransformation. Findings of the study helped develop an online system, The eT Guide, that SMEs can now use to track, guide and monitor their eTransformation journey.

Keywords

electronic commerce; management of change; small-to-medium enterprises; Etransformation guide; ICT; Information and Communication Technologies; SME; business operation; dimension characteristics; information technology system; information technology tools; online system; small to medium enterprises; Appropriate technology; Australia; Communications technology; Companies; Convergence; Ecosystems; Information technology; Mathematics; Monitoring; Particle measurements; Information and Communication Technology; Small to Medium Enterprises (SMEs); eT Guide; eTransformation;

fLanguage

English

Publisher

ieee

Conference_Titel

Digital Ecosystems and Technologies, 2009. DEST '09. 3rd IEEE International Conference on

Conference_Location

Istanbul

Print_ISBN

978-1-4244-2345-3

Electronic_ISBN

978-1-4244-2346-0

Type

conf

DOI

10.1109/DEST.2009.5276698

Filename

5276698