There Is Nothing Routine about Innovation

At the workshop, we see the results of some of the foremost researchers for technology that is aimed not at replacing workers, but augmenting knowledge workers, striving to avoid the urge to automate, but instead to facilitate. The focus is more on goals that behave like objectives, not defining the work, but instead inspiring the worker to figure out the best course given that particular unique set of context conditions. Just as the Global Peter Drucker Forum, in the fall of 2013 took the subject of complexity in management, papers in this workshop try to measure complexity and to either reduce or simply cope with complexity, without yielding to complete chaos. Our challenge is to leverage the intelligence of the worker, in guiding their own course, while at the same time helping those workers avoid the risks of violating rules and regulations, using techniques for process mining and dashboards to inform workers of their status. These are taken from real world requirements, in real use cases.