• DocumentCode
    1778742
  • Title

    Retailer´s optimal strategy of gift card based on descending consumer´s reservation price

  • Author

    Yang Zhao ; Jingming Pan ; Xiaowo Tang

  • Author_Institution
    Sch. of Manage. & Econ., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
  • fYear
    2014
  • fDate
    25-27 June 2014
  • Firstpage
    1
  • Lastpage
    5
  • Abstract
    Gift cards are widely used by many enterprises nowadays for products promotion. Gift cards are used not only for a basket of goods, but also for some specific kinds of goods. In this paper, we characterize consumers´ purchasing behavior according to descending consumers´ reservation price, then develop a model to derive the optimal purchase amount threshold and gift card value. We find that offering gift cards is obviously better than not offering that for retailers. The results also indicate that in addition to the average gross margin of the retailer and the type of purchases consumers make with gift cards, the profitability of gift cards depends on the redemption rate and whether the consumers are consistent or not.
  • Keywords
    consumer behaviour; pricing; profitability; promotion (marketing); purchasing; average gross margin; consumer purchasing behavior; consumer reservation price; gift card profitability; gift card value; optimal purchase amount threshold; product promotion; purchase consumers; redemption rate; retailer optimal strategy; Analytical models; Consumer behavior; Consumer electronics; Economics; Educational institutions; Equations; Supply chains; Consumer behavior; Gift card; Promotion; Reservation price;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
  • Conference_Location
    Beijing
  • Print_ISBN
    978-1-4799-3133-0
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2014.6874066
  • Filename
    6874066