DocumentCode
1778742
Title
Retailer´s optimal strategy of gift card based on descending consumer´s reservation price
Author
Yang Zhao ; Jingming Pan ; Xiaowo Tang
Author_Institution
Sch. of Manage. & Econ., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
fYear
2014
fDate
25-27 June 2014
Firstpage
1
Lastpage
5
Abstract
Gift cards are widely used by many enterprises nowadays for products promotion. Gift cards are used not only for a basket of goods, but also for some specific kinds of goods. In this paper, we characterize consumers´ purchasing behavior according to descending consumers´ reservation price, then develop a model to derive the optimal purchase amount threshold and gift card value. We find that offering gift cards is obviously better than not offering that for retailers. The results also indicate that in addition to the average gross margin of the retailer and the type of purchases consumers make with gift cards, the profitability of gift cards depends on the redemption rate and whether the consumers are consistent or not.
Keywords
consumer behaviour; pricing; profitability; promotion (marketing); purchasing; average gross margin; consumer purchasing behavior; consumer reservation price; gift card profitability; gift card value; optimal purchase amount threshold; product promotion; purchase consumers; redemption rate; retailer optimal strategy; Analytical models; Consumer behavior; Consumer electronics; Economics; Educational institutions; Equations; Supply chains; Consumer behavior; Gift card; Promotion; Reservation price;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
Conference_Location
Beijing
Print_ISBN
978-1-4799-3133-0
Type
conf
DOI
10.1109/ICSSSM.2014.6874066
Filename
6874066
Link To Document