Necessary insurance in the service business of the manufacturing industry

Responsibility issues and responsibility distribution are creating confusion for customer and service provider companies. The companies need to cover damage caused to other parties, but the companies also want to avoid overlapping insurance. This paper presents the results of interviews concerning the most important insurance for companies providing industrial services for the manufacturing industry, the kind of co-operation concerning insurance between a service provider and a customer and what type of special requirements for working abroad requires insurance. As a result, the most types of important insurance are liability and property insurance. When operating abroad, e.g., travel, leisure time and extended accident insurance are important as well. Although there is a need for tighter co-operation related to insurance between the service provider and the customer, it may be considered as a principle that both parties should take out insurance for their own operations.