DocumentCode
18467
Title
Discrete-time multiserver queue with impatient customers
Author
Jeongsim Kim ; Bara Kim ; Jangha Kang
Author_Institution
Dept. of Math. Educ., Chungbuk Nat. Univ., Cheongju, South Korea
Volume
49
Issue
1
fYear
2013
fDate
January 3 2013
Firstpage
38
Lastpage
39
Abstract
This reported work considers a discrete-time multiserver queue in which the customers wait for service for a limited time with a general distribution and leave the system if the service has not begun within that time. The customers arrive according to a Bernoulli process and the service times are geometrically distributed. Presented are exact expressions for the loss probability and the queue length distribution.
Keywords
customer services; discrete time systems; probability; queueing theory; Bernoulli process; customer service; discrete-time multiserver queue; general distribution; geometric distribution; impatient customers; loss probability; queue length distribution; service times;
fLanguage
English
Journal_Title
Electronics Letters
Publisher
iet
ISSN
0013-5194
Type
jour
DOI
10.1049/el.2012.3520
Filename
6415435
Link To Document