• DocumentCode
    18467
  • Title

    Discrete-time multiserver queue with impatient customers

  • Author

    Jeongsim Kim ; Bara Kim ; Jangha Kang

  • Author_Institution
    Dept. of Math. Educ., Chungbuk Nat. Univ., Cheongju, South Korea
  • Volume
    49
  • Issue
    1
  • fYear
    2013
  • fDate
    January 3 2013
  • Firstpage
    38
  • Lastpage
    39
  • Abstract
    This reported work considers a discrete-time multiserver queue in which the customers wait for service for a limited time with a general distribution and leave the system if the service has not begun within that time. The customers arrive according to a Bernoulli process and the service times are geometrically distributed. Presented are exact expressions for the loss probability and the queue length distribution.
  • Keywords
    customer services; discrete time systems; probability; queueing theory; Bernoulli process; customer service; discrete-time multiserver queue; general distribution; geometric distribution; impatient customers; loss probability; queue length distribution; service times;
  • fLanguage
    English
  • Journal_Title
    Electronics Letters
  • Publisher
    iet
  • ISSN
    0013-5194
  • Type

    jour

  • DOI
    10.1049/el.2012.3520
  • Filename
    6415435