Understanding Mobile Technology Post-Adoption Behaviour: Impact upon Knowledge Creation and Individual Performance

Substantial growth in mobile technologies has revolutionised how individuals within industries conduct their work. However, after significant investments in Information Systems innovations existing evidence strongly suggests that Information Systems are often under-utilised following implementation. Therefore, it is important to understand post adoption behaviour at an infusion phase. Offering real-time information, mobile technologies are transforming how health care services are delivered. Currently, the extent to which post adoption behaviours from using m-health technologies impacts knowledge creation and an individual´s performance is under investigated. In order to bridge this gap and extending existing research in the Information Systems field, a conceptual modelis developed to investigate m-health technology post-adoption behavior (i.e. integrative and exploratory use) relating to their impact upon knowledge creation and individual performance.