The expert system for quality management in higher educational establishments based on ISO 9000: an outline of the knowledgebase structure

Author

Keller, N.L. ; Grif, M.G.

Author_Institution

Siberian Acad. of Public Adm., Novosibirsk, Russia

fYear

2005

fDate

26 June-2 July 2005

Firstpage

1084

Lastpage

1086

Abstract

The paper considers problems of the development and implementation of quality management system (QMS). Introduction of QMS in higher educational establishments presents serious difficulties. The QMS in higher educational establishments requires vast information and data size. There are no dedicated specific programs for QMS. It is the expert system that is able to automate QMS. An expert system is a self-teaching system. Authors offer to organize the knowledgebase of the expert system for QMS from several levels differing by a degree of detailed elaboration of the information. They describe briefly the knowledgebase structure of the expert system.

Keywords

ISO standards; educational computing; educational institutions; expert systems; learning (artificial intelligence); quality management; ISO 9000; expert system; higher educational establishments; knowledgebase structure; quality management system; self-teaching system; Certification; Data analysis; Decision making; Educational institutions; Educational products; Expert systems; Information analysis; Monitoring; Quality management; Resists;

fLanguage

English

Publisher

ieee

Conference_Titel

Science and Technology, 2005. KORUS 2005. Proceedings. The 9th Russian-Korean International Symposium on

Print_ISBN

0-7803-8943-3

Type

conf

DOI

10.1109/KORUS.2005.1507977

Filename

1507977