Group Storytelling Approach to Collect Contextualized Shared Knowledge

Most part of an organization´s knowledge relies in people´s mind, previous experiences and background, and offers many challenges to be represented and stored. Providing supporting methods and tools for groups to capture, explicit and understand the real context of past activities will also help them better understand the new situations they have to face. The context of use is as important as the knowledge itself, since knowledge cannot be separated from its use in practice. In this paper, we argue that group storytelling technique allied with a groupware tool can help the elicitation and building of a shared context