DocumentCode
2011178
Title
Mobile services modeling and assurance
Author
Kan, Zhigang ; Zhang, Runtong
Author_Institution
Inst. of Inf. Syst., Beijing Jiaotong Univ., Beijing, China
fYear
2009
fDate
12-14 Oct. 2009
Firstpage
1
Lastpage
5
Abstract
It discusses some generic issues for mobile service modeling, and the requirements stemming from terminals and new services. After that, the end-to-end service assurance is analyzed with KQIs and KPIs, and a sample of service model is defined accordingly. Finally, it concludes with a summary to say that modeling mobile service is important for facilitating flexible service creation processes with multi-party participation as well as for workflow management.
Keywords
mobile communication; quality of service; KPI; KQI; key performance indicator; key quality indicator; mobile service assurance; mobile service modeling; Coherence; Environmental economics; Failure analysis; Guidelines; Information systems; Management information systems; Motion pictures; Scalability; Stress; Usability; KPI; KQI; Mobile services; Service assurance; Service modeling;
fLanguage
English
Publisher
ieee
Conference_Titel
Global Mobile Congress 2009
Conference_Location
Shanghai
Print_ISBN
978-1-4244-5302-3
Electronic_ISBN
978-1-4244-5301-6
Type
conf
DOI
10.1109/GMC.2009.5295874
Filename
5295874
Link To Document