Perceived and Actual Role of Gamification Principles

Although gamification has successfully been applied in office scenarios, it remains unclear how employees really feel about the introduction of a gamified system at their workplace. In this paper, we address this issue from two directions. First, we present the outcome of an online survey where we analyze users´ opinion about gamification in a workplace environment. Then, we analyze the interaction logs of a re-designed gamified enterprise book marking system to compare the employees´ subjective perception of gamification with their actual behavior when using a gamified system. Results indicate that there is a strong relationship between employees´ perception of gamification and their actual interaction with such system.