DocumentCode
2035503
Title
Towards a business maintenance model
Author
Kajko-Mattsson, Mira
Author_Institution
Dept. of Comput. & Syst. Sci., Stockholm Univ., Sweden
fYear
2001
fDate
2001
Firstpage
500
Lastpage
509
Abstract
In this paper, we present our suggestion for a business maintenance model. We call it "Corrective Maintenance Maturity Model" (CM3). In contrast to other process models, it is a specialised model, entirely dedicated to only corrective software maintenance. It views maintenance in terms of the activities to be performed and their order, in terms of the information utilised by these activities, goals, rules and motivations for their execution, and organisational levels and roles involved at various stages of the corrective maintenance process
Keywords
software maintenance; software process improvement; business maintenance model; corrective maintenance maturity model; corrective software maintenance; organisational levels; process maturity; Engineering drawings; Laboratories; Preventive maintenance; Programming; Reactive power; Software engineering; Software maintenance; Software measurement; Solids;
fLanguage
English
Publisher
ieee
Conference_Titel
Software Maintenance, 2001. Proceedings. IEEE International Conference on
Conference_Location
Florence
ISSN
1063-6773
Print_ISBN
0-7695-1189-9
Type
conf
DOI
10.1109/ICSM.2001.972763
Filename
972763
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