• DocumentCode
    2035503
  • Title

    Towards a business maintenance model

  • Author

    Kajko-Mattsson, Mira

  • Author_Institution
    Dept. of Comput. & Syst. Sci., Stockholm Univ., Sweden
  • fYear
    2001
  • fDate
    2001
  • Firstpage
    500
  • Lastpage
    509
  • Abstract
    In this paper, we present our suggestion for a business maintenance model. We call it "Corrective Maintenance Maturity Model" (CM3). In contrast to other process models, it is a specialised model, entirely dedicated to only corrective software maintenance. It views maintenance in terms of the activities to be performed and their order, in terms of the information utilised by these activities, goals, rules and motivations for their execution, and organisational levels and roles involved at various stages of the corrective maintenance process
  • Keywords
    software maintenance; software process improvement; business maintenance model; corrective maintenance maturity model; corrective software maintenance; organisational levels; process maturity; Engineering drawings; Laboratories; Preventive maintenance; Programming; Reactive power; Software engineering; Software maintenance; Software measurement; Solids;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Software Maintenance, 2001. Proceedings. IEEE International Conference on
  • Conference_Location
    Florence
  • ISSN
    1063-6773
  • Print_ISBN
    0-7695-1189-9
  • Type

    conf

  • DOI
    10.1109/ICSM.2001.972763
  • Filename
    972763