PROMETHEE multicriteria aid on priorities assignment of information systems

The paper presents a multicriteria decision approach to select modules of an information system. The decision maker´s preferences indicate priorities. These preferences are modelled via a multicriteria method, named PROMETHEE, which deals with criteria such as: impacts on strategic factors and operational aspects of processes. An analytical approach has been achieved to assign priorities for information modules. The paper includes the methodology and a case study with numerical results, including the sensitivity analysis to classify the modules of information systems. The approach can be applied in a planning stage or on a management basis. An analytical structure is proposed to incorporated the multicriteria PROMETHEE method integrated with the information system planning methodology. Strategic factors and operational aspects of the processes are integrated. A multicriteria decision model is obtained. A numerical application based on a real case study illustrates the use of the model. The approach was applied in a planning stage of power electric company. Practical results obtained show that the decision makers can have a better evaluation of information system priority analysing strategies and process operational aspects when using these modules of information system