Simulation model of the telemedicine program

The telemedicine program was created to provide medical assistance to people living in extreme poverty conditions in Mexico. Through a satellite connection, a physician located in Mexico City can diagnose the patient who is physically inspected on a mobile unit, equipped with telecommunications gear. The program´s performance has brought positive results, and is starting to expand to farther regions. This paper explains how the program´s processes were simulated on a specially designed logical-mathematical computer model in order to observe, and analyze the possible results generated when specific information of the model´s parameters is introduced. The results shown by the model when different scenarios are being run, can be used as a powerful tool in the decision making process in order to optimize the program´s performance by maximizing its utilization and efficiency, looking forward to incrementing its productivity.