Research on Service Innovation and Its Application in Telecommunication Corporations

Author

Shen Xinjian ; Zhu Xin

Author_Institution

Dept. of Logistic Manage., Guangxi Univ. of Technol., Liuzhou, China

fYear

2009

fDate

20-22 Sept. 2009

Firstpage

1

Lastpage

4

Abstract

The goal of this paper is to analyze the necessity of service innovation in telecommunication corporations, the four dimensional model of service innovation and the application of service innovation in telecommunication corporations. Firstly, we analyzed the definition of telecommunication service innovation and the necessity of service innovation in these corporations from three aspects. Then, we make a discussion about the four dimensional model of service innovation, which can help us to understand the definition and connotation of service innovation. Finally, we put forward the corresponding suggestions for the service innovation in telecommunication corporations basing on the analysis above.

Keywords

telecommunication services; service innovation; telecommunication corporation; Circuits; Data communication; Environmental economics; Globalization; Innovation management; Logistics; Power generation economics; Technological innovation; Technology management; Telecommunication services;

fLanguage

English

Publisher

ieee

Conference_Titel

Management and Service Science, 2009. MASS '09. International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-4638-4

Electronic_ISBN

978-1-4244-4639-1

Type

conf

DOI

10.1109/ICMSS.2009.5304909

Filename

5304909