Research on STOF-Model-Based Innovation of E-Waste Recycling Service System

E-waste recycling is one of the main issues facing the challenges of resource shortages, environmental pollution and sustainable development. This paper analyzes the e-waste recycling systems, which is considered as a service system. Service System is the theoretical foundation of service science. In service interaction and value co-creation process of e-waste recycling system, producer services surrounding e-waste recyclers are clarified. Service innovation model STOF (Service, Technology, Organization and Finance) is applied to explore the potential innovations in e-waste recycling service system from four different perspectives, such as service, technology, organization and finance. To establish a sustainable e-waste recycling system, stakeholders should assume their responsibility and collaborate effectively concerning information flow, material flow and financial flow. Further, it is proposed that cloud platform can enable e-market for the producer services, to ensure an efficient management of the whole service system.