• DocumentCode
    2230607
  • Title

    Research on Organization Mode Selection of Service-enhanced Manufacturing Enterprise

  • Author

    Shen, Qiqiang

  • Author_Institution
    Glorious Sun Sch. of Bus. & Manage., Donghua Univ., Shanghai, China
  • Volume
    4
  • fYear
    2010
  • fDate
    26-28 Nov. 2010
  • Firstpage
    358
  • Lastpage
    361
  • Abstract
    The diversity of service activities means that service innovations and innovation organizations may take various forms. In this paper we roughly but practically separate service-enhanced manufacturing enterprise organizations into three organization modes based on the literatures of former researches: strategy-oriented organization, professional organization and network organization according to the requirements of service-enhanced manufacturing industry. In order to select a suitable organization mode for a specific organization, we make a fuzzy comprehensive evaluation on these three organization modes based on a modified "7S" organization model suitable for service oriented organization. By this method, a service-enhanced manufacturing enterprise can find which one of these 7 factors is weak and should be improved. Finally the enterprise can optimize organization mode on the benefit to organizational strategic transformation.
  • Keywords
    customer services; manufacturing industries; organisational aspects; service industries; innovation organizations; network organization; organization mode selection; organizational strategic transformation; professional organization; service innovations; service-enhanced manufacturing enterprise organizations; service-enhanced manufacturing industry; strategy-oriented organization; fuzzy evaluation; organization mode; service innovation; service-enhanced manufacturing (SEM);
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
  • Conference_Location
    Kunming
  • Print_ISBN
    978-1-4244-8829-2
  • Type

    conf

  • DOI
    10.1109/ICIII.2010.566
  • Filename
    5694921