DocumentCode
2230607
Title
Research on Organization Mode Selection of Service-enhanced Manufacturing Enterprise
Author
Shen, Qiqiang
Author_Institution
Glorious Sun Sch. of Bus. & Manage., Donghua Univ., Shanghai, China
Volume
4
fYear
2010
fDate
26-28 Nov. 2010
Firstpage
358
Lastpage
361
Abstract
The diversity of service activities means that service innovations and innovation organizations may take various forms. In this paper we roughly but practically separate service-enhanced manufacturing enterprise organizations into three organization modes based on the literatures of former researches: strategy-oriented organization, professional organization and network organization according to the requirements of service-enhanced manufacturing industry. In order to select a suitable organization mode for a specific organization, we make a fuzzy comprehensive evaluation on these three organization modes based on a modified "7S" organization model suitable for service oriented organization. By this method, a service-enhanced manufacturing enterprise can find which one of these 7 factors is weak and should be improved. Finally the enterprise can optimize organization mode on the benefit to organizational strategic transformation.
Keywords
customer services; manufacturing industries; organisational aspects; service industries; innovation organizations; network organization; organization mode selection; organizational strategic transformation; professional organization; service innovations; service-enhanced manufacturing enterprise organizations; service-enhanced manufacturing industry; strategy-oriented organization; fuzzy evaluation; organization mode; service innovation; service-enhanced manufacturing (SEM);
fLanguage
English
Publisher
ieee
Conference_Titel
Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
Conference_Location
Kunming
Print_ISBN
978-1-4244-8829-2
Type
conf
DOI
10.1109/ICIII.2010.566
Filename
5694921
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