DocumentCode
2316023
Title
Results of testing the question-and-answer technique
Author
Bethke, Frederick J.
Author_Institution
IBM Santa Teresa Lab., San Jose, CA, USA
fYear
1994
fDate
28 Sep-1 Oct 1994
Firstpage
228
Lastpage
232
Abstract
The paper gives results of a test of the question-and-answer technique for presenting information. After describing the design of the test (materials, questions, participants, methodology), the paper presents the comparative test results. Results consist of both hard numbers (information retrieval times) and test takers´ opinions. In addition, the writer´s perspective on the creation of question-and-answer material is shared
Keywords
human factors; technical presentation; user manuals; comparative test result; hard numbers; nformation retrieval times; question-and-answer material; question-and-answer technique; test taker opinions; writer perspective; Data processing; Databases; Information retrieval; Labeling; Laboratories; Materials testing;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
Conference_Location
Banff, Alta.
Print_ISBN
0-7803-1936-2
Type
conf
DOI
10.1109/IPCC.1994.347518
Filename
347518
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