• DocumentCode
    2316023
  • Title

    Results of testing the question-and-answer technique

  • Author

    Bethke, Frederick J.

  • Author_Institution
    IBM Santa Teresa Lab., San Jose, CA, USA
  • fYear
    1994
  • fDate
    28 Sep-1 Oct 1994
  • Firstpage
    228
  • Lastpage
    232
  • Abstract
    The paper gives results of a test of the question-and-answer technique for presenting information. After describing the design of the test (materials, questions, participants, methodology), the paper presents the comparative test results. Results consist of both hard numbers (information retrieval times) and test takers´ opinions. In addition, the writer´s perspective on the creation of question-and-answer material is shared
  • Keywords
    human factors; technical presentation; user manuals; comparative test result; hard numbers; nformation retrieval times; question-and-answer material; question-and-answer technique; test taker opinions; writer perspective; Data processing; Databases; Information retrieval; Labeling; Laboratories; Materials testing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
  • Conference_Location
    Banff, Alta.
  • Print_ISBN
    0-7803-1936-2
  • Type

    conf

  • DOI
    10.1109/IPCC.1994.347518
  • Filename
    347518