Using control theory to understand management

After characterizing a manager´s domain of responsibility as levels of endeavors and discussing how action is implemented through guidance to subordinates, the author describes a management system that uses the Management System Model (MSM) derived from management literature. The parallel between the MSM and a control loop is then indicated. The MSM gives the relationships among the human manager, the operation being managed, and the management tools used. The control loop analogy shows similar relationships between the controller, the plant, and the sensors. The control strategy is related to the manager´s leadership style. The plant dynamics are obtained from human behavior laws derived by the social sciences