DocumentCode
2362601
Title
The potential marketing power of microblog
Author
Sui, Yue ; Yang, Xuecheng
Author_Institution
Int. Sch., Beijing Univ. of Posts & Telecommun., Beijing, China
Volume
1
fYear
2010
fDate
June 29 2010-July 1 2010
Firstpage
164
Lastpage
167
Abstract
Microblog is becoming one of the most popular social network platforms with the rapid development of the Internet. Many companies, organizations and those who are interested in customer relationship have paid attention to microblog represented by Twitter. This paper discusses the concept and characteristics of microblog and analyses the possible marketing strategy of microblog on the basis of the discussion. Further, we makes a case study on Starbucks, a company which makes microblog as a marketing tool and at last, we offer some implications on marketing based on microblog.
Keywords
Internet; customer relationship management; marketing data processing; social networking (online); Internet; Twitter; customer relationship; marketing strategy; marketing tool; microblog; potential marketing power; social network platform; Companies; e-commerce; marketing implications; microblog;
fLanguage
English
Publisher
ieee
Conference_Titel
Communication Systems, Networks and Applications (ICCSNA), 2010 Second International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4244-7475-2
Type
conf
DOI
10.1109/ICCSNA.2010.5588676
Filename
5588676
Link To Document