• DocumentCode
    2362601
  • Title

    The potential marketing power of microblog

  • Author

    Sui, Yue ; Yang, Xuecheng

  • Author_Institution
    Int. Sch., Beijing Univ. of Posts & Telecommun., Beijing, China
  • Volume
    1
  • fYear
    2010
  • fDate
    June 29 2010-July 1 2010
  • Firstpage
    164
  • Lastpage
    167
  • Abstract
    Microblog is becoming one of the most popular social network platforms with the rapid development of the Internet. Many companies, organizations and those who are interested in customer relationship have paid attention to microblog represented by Twitter. This paper discusses the concept and characteristics of microblog and analyses the possible marketing strategy of microblog on the basis of the discussion. Further, we makes a case study on Starbucks, a company which makes microblog as a marketing tool and at last, we offer some implications on marketing based on microblog.
  • Keywords
    Internet; customer relationship management; marketing data processing; social networking (online); Internet; Twitter; customer relationship; marketing strategy; marketing tool; microblog; potential marketing power; social network platform; Companies; e-commerce; marketing implications; microblog;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Communication Systems, Networks and Applications (ICCSNA), 2010 Second International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-1-4244-7475-2
  • Type

    conf

  • DOI
    10.1109/ICCSNA.2010.5588676
  • Filename
    5588676