DocumentCode
2367603
Title
Research on electronic commerce performance evaluation in China Small and Middle Sized Enterprise
Author
Ying, Feng ; Fengli, Lin
Author_Institution
Sch. of Bus. Adm., Jiangsu Univ., Zhenjiang, China
Volume
2
fYear
2010
fDate
June 29 2010-July 1 2010
Firstpage
106
Lastpage
109
Abstract
More and more Small and Middle Sized Enterprises have started the development of Electronic Commerce recently. It is important and valuable to study its´ performance evaluation. The present project, aiming at the peculiarity of Small and Middle Sized Enterprises, first establishes the evaluation index systems based on Balanced Scorecard, obtains the weight of every index by Analytic Hierarchy Process and entropy of information theory. Then it appraises the Electronic Commerce performance in terms of fuzzy comprehensive evaluation method. A simple example of performance evaluation on a enterprise shows the specific steps of this method and proves the scientificity of the evaluation index systems and the validity of the evaluation method.
Keywords
electronic commerce; entropy; fuzzy set theory; small-to-medium enterprises; China small and middle sized enterprise; analytic hierarchy process; balanced scorecard; electronic commerce performance evaluation; entropy; evaluation index systems; fuzzy comprehensive evaluation method; information theory; Artificial neural networks; Indexes; BalanceScorecard; Electronic Commerce; entropy of information theory; fuzzy comprehensive evaluation; performance evaluation;
fLanguage
English
Publisher
ieee
Conference_Titel
Communication Systems, Networks and Applications (ICCSNA), 2010 Second International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4244-7475-2
Type
conf
DOI
10.1109/ICCSNA.2010.5588921
Filename
5588921
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