• DocumentCode
    2367603
  • Title

    Research on electronic commerce performance evaluation in China Small and Middle Sized Enterprise

  • Author

    Ying, Feng ; Fengli, Lin

  • Author_Institution
    Sch. of Bus. Adm., Jiangsu Univ., Zhenjiang, China
  • Volume
    2
  • fYear
    2010
  • fDate
    June 29 2010-July 1 2010
  • Firstpage
    106
  • Lastpage
    109
  • Abstract
    More and more Small and Middle Sized Enterprises have started the development of Electronic Commerce recently. It is important and valuable to study its´ performance evaluation. The present project, aiming at the peculiarity of Small and Middle Sized Enterprises, first establishes the evaluation index systems based on Balanced Scorecard, obtains the weight of every index by Analytic Hierarchy Process and entropy of information theory. Then it appraises the Electronic Commerce performance in terms of fuzzy comprehensive evaluation method. A simple example of performance evaluation on a enterprise shows the specific steps of this method and proves the scientificity of the evaluation index systems and the validity of the evaluation method.
  • Keywords
    electronic commerce; entropy; fuzzy set theory; small-to-medium enterprises; China small and middle sized enterprise; analytic hierarchy process; balanced scorecard; electronic commerce performance evaluation; entropy; evaluation index systems; fuzzy comprehensive evaluation method; information theory; Artificial neural networks; Indexes; BalanceScorecard; Electronic Commerce; entropy of information theory; fuzzy comprehensive evaluation; performance evaluation;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Communication Systems, Networks and Applications (ICCSNA), 2010 Second International Conference on
  • Conference_Location
    Hong Kong
  • Print_ISBN
    978-1-4244-7475-2
  • Type

    conf

  • DOI
    10.1109/ICCSNA.2010.5588921
  • Filename
    5588921