Quality in use: incorporating human factors into the software engineering lifecycle

Author

Bevan, Nigal ; Azuma, Motoei

Author_Institution

Nat. Phys. Lab., Teddington, UK

fYear

1997

fDate

1-6 Jun 1997

Firstpage

169

Lastpage

179

Abstract

The relationship between the different approaches to quality in ISO standards is reviewed, contrasting the manufacturing approach to quality in ISO 9000 (quality is conformance to requirements) with the product orientation of ISO 8402 (quality is the presence of specified features) and the goal orientation of quality in use in ISO/IEC 14598-1 (quality is meeting user needs). It is shown how ISO 9241-11 enables quality in use to be measured, and ISO 13407 defines the activities necessary in the development lifecycle for achieving quality in use

Keywords

ISO standards; human factors; software quality; software standards; ISO 13407; ISO 8402; ISO 9000; ISO 9241-11; ISO standards; ISO/IEC 14598-1; goal orientation; human factors; manufacturing approach; product orientation; quality in use; quality measurement; requirements conformance; software development lifecycle; software engineering lifecycle; specified features; user needs; Human factors; IEC standards; ISO standards; Laboratories; Manufacturing; Production; Software engineering; Software quality; Software standards; Usability;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Engineering Standards Symposium and Forum, 1997. Emerging International Standards. ISESS 97., Third IEEE International

Conference_Location

Walnut Creek, CA

ISSN

1082-3670

Print_ISBN

0-8186-7837-2

Type

conf

DOI

10.1109/SESS.1997.595963

Filename

595963