• DocumentCode
    2490709
  • Title

    Visual item verification for fraud prevention in retail self-checkout

  • Author

    Bobbit, Russell ; Connell, Jonathan ; Haas, Norman ; Otto, Charles ; Pankanti, Sharath ; Payne, Jason

  • Author_Institution
    IBM T. J. Watson Res., Hawthorne, NY, USA
  • fYear
    2011
  • fDate
    5-7 Jan. 2011
  • Firstpage
    585
  • Lastpage
    590
  • Abstract
    Many modern retail stores have self-checkout stations where customers can ring up their own orders without the assistance of any store personnel. To promote customer honesty these systems often weigh each item as it is placed in the bag to confirm that it has the expected mass for the product scanned. In our system we augment this basic check with an assessment of the item´s visual appearance to further ensure that the correct code has been entered.
  • Keywords
    bar codes; customer services; fraud; identification technology; image scanners; order processing; retailing; visual perception; correct code; customer honesty; fraud prevention; product scanned; retail self-checkout; retail stores; self-checkout stations; store personnel; visual appearance; visual item verification; Belts; Cameras; Error analysis; Image color analysis; Image edge detection; Pixel; Training;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Applications of Computer Vision (WACV), 2011 IEEE Workshop on
  • Conference_Location
    Kona, HI
  • ISSN
    1550-5790
  • Print_ISBN
    978-1-4244-9496-5
  • Type

    conf

  • DOI
    10.1109/WACV.2011.5711557
  • Filename
    5711557