DocumentCode
2568837
Title
The holistic evaluation of expert system interfaces
Author
Ots, Stephanie M. ; Kemp, Elizabeth A.
Author_Institution
Deloitte Touche Tohmatsu, Wellington, New Zealand
fYear
1996
fDate
24-27 Nov 1996
Firstpage
322
Lastpage
323
Abstract
There has been little work done with respect to the evaluation of interfaces to expert systems. A methodology for comparing expert systems in a holistic fashion is discussed. The design of two interfaces to the same expert system and their evaluation are reviewed. The qualitative analysis of the observations and interview transcripts is discussed and the major findings with respect to expert system interface issues reported
Keywords
expert systems; software performance evaluation; user interfaces; evaluation; expert system interfaces; holistic evaluation; interfaces; qualitative analysis; Automatic control; Control systems; Data analysis; Expert systems; Graphical user interfaces; Guidelines; Protocols; Prototypes; Uncertainty; Usability;
fLanguage
English
Publisher
ieee
Conference_Titel
Computer-Human Interaction, 1996. Proceedings., Sixth Australian Conference on
Conference_Location
Hamilton
Print_ISBN
0-8186-7525-X
Type
conf
DOI
10.1109/OZCHI.1996.560151
Filename
560151
Link To Document