DocumentCode
2574187
Title
Cultural differences in electronic marketplaces
Author
Yan Zhu ; Leboulanger, Mathieu ; Yan Li
Author_Institution
Sch. of Manage. & Econ., Tsinghua Univ., Tsinghua
fYear
2008
fDate
June 30 2008-July 2 2008
Firstpage
1
Lastpage
5
Abstract
The development of Internet has fostered giant online customer to customer (C2C) marketplaces operating globally. Because of internetpsilas uniformity and standardization, will consumers demonstrate similar behaviours in the uniform platform? From national and cultural perspectives, we attempt to investigate eBaypsilas mechanisms and userspsila habits of using a similar platform by observing the transaction of eBay in the United States, France and China. Based on data of national transactions and reputation profiles of sellers gathered from eBay.com, eBay.fr and eBay.com.cn, our empirical study provides a comprehensive comparison of cultural behavioral aspects about the trading process as well as the influence of eBaypsilas reputation management system on pricing in these three different countries, and confirms the preliminary remarks about the national C2C online markets and previous assumptions about cultural behavioral particularities.
Keywords
Internet; electronic commerce; electronic trading; Internet; cultural difference; eBay reputation management system; electronic marketplace; electronic trading process; online customer-to-customer marketplace; Consumer electronics; Continents; Cultural differences; Environmental economics; Global communication; Internet; Portable media players; Pricing; Propagation delay; Standardization; Auctions; C2C electronic marketplace; cross-cultural comparison; eBay; reputation systems;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management, 2008 International Conference on
Conference_Location
Melbourne, VIC
Print_ISBN
978-1-4244-1671-4
Electronic_ISBN
978-1-4244-1672-1
Type
conf
DOI
10.1109/ICSSSM.2008.4598488
Filename
4598488
Link To Document