• DocumentCode
    2574187
  • Title

    Cultural differences in electronic marketplaces

  • Author

    Yan Zhu ; Leboulanger, Mathieu ; Yan Li

  • Author_Institution
    Sch. of Manage. & Econ., Tsinghua Univ., Tsinghua
  • fYear
    2008
  • fDate
    June 30 2008-July 2 2008
  • Firstpage
    1
  • Lastpage
    5
  • Abstract
    The development of Internet has fostered giant online customer to customer (C2C) marketplaces operating globally. Because of internetpsilas uniformity and standardization, will consumers demonstrate similar behaviours in the uniform platform? From national and cultural perspectives, we attempt to investigate eBaypsilas mechanisms and userspsila habits of using a similar platform by observing the transaction of eBay in the United States, France and China. Based on data of national transactions and reputation profiles of sellers gathered from eBay.com, eBay.fr and eBay.com.cn, our empirical study provides a comprehensive comparison of cultural behavioral aspects about the trading process as well as the influence of eBaypsilas reputation management system on pricing in these three different countries, and confirms the preliminary remarks about the national C2C online markets and previous assumptions about cultural behavioral particularities.
  • Keywords
    Internet; electronic commerce; electronic trading; Internet; cultural difference; eBay reputation management system; electronic marketplace; electronic trading process; online customer-to-customer marketplace; Consumer electronics; Continents; Cultural differences; Environmental economics; Global communication; Internet; Portable media players; Pricing; Propagation delay; Standardization; Auctions; C2C electronic marketplace; cross-cultural comparison; eBay; reputation systems;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management, 2008 International Conference on
  • Conference_Location
    Melbourne, VIC
  • Print_ISBN
    978-1-4244-1671-4
  • Electronic_ISBN
    978-1-4244-1672-1
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2008.4598488
  • Filename
    4598488