IT Outsourcing: Assessing the Antecedents and Impacts of Knowledge Integration

Author

Thatcher, Matt E. ; Cha, Hoon S. ; Ahuja, Manju K. ; Pingry, David E.

Author_Institution

Univ. of Louisville, Louisville, KY, USA

fYear

2011

fDate

4-7 Jan. 2011

Firstpage

1

Lastpage

10

Abstract

In this paper, we empirically examine the factors that drive outsourced information systems development (ISD) project success in the post-contractual stage - that is, after the decision to outsource has been made. Specifically, we examine the impact of client expertise, vendor expertise, and project modularity on the client´s and vendor´s knowledge integration capabilities during the outsourcing relationship. In addition, we examine the differential impact of each firm´s integrative capabilities on the success of outsourced ISD projects. We empirically examine these issues using project-level survey data from 114 U.S. firms engaging in ISD outsourcing projects.

Keywords

information systems; information technology; knowledge management; outsourcing; IT outsourcing; knowledge integration; outsourced information system development project success; outsourcing relationship; project modularity; project-level survey data; Context; Knowledge transfer; Monitoring; Outsourcing; Software; Testing;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences (HICSS), 2011 44th Hawaii International Conference on

Conference_Location

Kauai, HI

ISSN

1530-1605

Print_ISBN

978-1-4244-9618-1

Type

conf

DOI

10.1109/HICSS.2011.263

Filename

5718909