DocumentCode
261914
Title
Heuristic based evaluation of Mobile Services web portal usability
Author
Borovina, Nihad ; Boskovic, Dusanka ; Dizdarevic, Jasenko ; Bulja, Kenan ; Salihbegovic, Almir
Author_Institution
BH Telecom, d.d., Sarajevo, Bosnia-Herzegovina
fYear
2014
fDate
25-27 Nov. 2014
Firstpage
1150
Lastpage
1153
Abstract
The paper presents heuristic based evaluation of mobile services web portal. Development context for the BH Telecom Mobile Services web portal is described, including the evaluation team organization and training. Usability evaluation is integrated with redesign proposals, and Heuristic Evaluation Report is established to support the process. The evaluation results are presented and discussed, highlighting several procedural and product improvements.
Keywords
Web services; mobile computing; portals; BH Telecom; Web portal usability; heuristic based evaluation; mobile services; Decision support systems; Telecommunications; Usability evaluation; mobile service; user interaction redesign;
fLanguage
English
Publisher
ieee
Conference_Titel
Telecommunications Forum Telfor (TELFOR), 2014 22nd
Conference_Location
Belgrade
Print_ISBN
978-1-4799-6190-0
Type
conf
DOI
10.1109/TELFOR.2014.7034611
Filename
7034611
Link To Document