DocumentCode
2651841
Title
Research on Overvalue Brand Customer Loyalty Influencing Factors and Specific Influencing Power
Author
Xiao-dong, QIU ; Ping, ZHAO
Author_Institution
Beijing Jiaotong Univ., Beijing
fYear
2007
fDate
20-22 Aug. 2007
Firstpage
1031
Lastpage
1036
Abstract
This study investigates factors influencing constitution of overvalue brand and their influential level using the survey research method. According to data analysis based on large volumes of questionnaire responses, our results show that price quality ratio, which has the comprehensive indicating ability, is the most important influencing factor to the brand loyalty of overvalue brands. And among other indicators related to this crucial one, price and quality individually also both are remarkably important in shaping customer loyalty to overvalue brand. Thus, for products intending to get high profit margin by overvalue brands, overvalue level should be a relative factor, and keeping a reasonable price overvalue is the key driver maintaining a constant and sustainable customer loyalty. This result will be a strategy-helper for manages willing to create overvalue brand or operating and keeping a brand value-add.
Keywords
customer satisfaction; pricing; profitability; brand value-add; customer loyalty; influencing power; overvalue brand; price overvalue; price quality ratio; profit margin; Conference management; Constitution; Data analysis; Energy management; Engineering management; Marketing and sales; Power engineering and energy; Power generation economics; Reflection; Switches; brand value; customer loyalty; influencing factor; overvalue brand;
fLanguage
English
Publisher
ieee
Conference_Titel
Management Science and Engineering, 2007. ICMSE 2007. International Conference on
Conference_Location
Harbin
Print_ISBN
978-7-88358-080-5
Electronic_ISBN
978-7-88358-080-5
Type
conf
DOI
10.1109/ICMSE.2007.4421981
Filename
4421981
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