Tangible and Screen-Based Interfaces for End-User Workflow Modeling

Author

Boden, Alexander ; DoÌˆrner, Christian ; Draxler, Sebastian ; Pipek, Volkmar ; Stevens, Gregory ; Wulf, Volker

Author_Institution

Fraunhofer FIT, Univ. of Siegen, Siegen, Germany

Volume

31

Issue

4

fYear

2014

fDate

July-Aug. 2014

Firstpage

65

Lastpage

71

Abstract

Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing, and recent research emphasizes the importance of including end users in service-based application development. An analysis of two different approaches - tangible and screen-based versions of tools - demonstrates how users can participate in the development of technical workflow models based on their perception of business processes.

Keywords

service-oriented architecture; user interfaces; workflow management software; business process; end-user workflow modeling; screen-based interface; service-based application development; service-oriented computing; tangible interface; Computational modeling; Computers; Ports (Computers); Software development; Software engineering; User interfaces; Workflow management software; human factors in software design; organizational management and coordination; pervasive computing; process infrastructure; project management; software engineering;

fLanguage

English

Journal_Title

Software, IEEE

Publisher

ieee

ISSN

0740-7459

Type

jour

DOI

10.1109/MS.2013.71

Filename

6515478