Service innovation: A business model perspective

Author

Xu, Di

Author_Institution

Sch. of Manage., Xiamen Univ., Xiamen, China

fYear

2009

fDate

8-10 June 2009

Firstpage

954

Lastpage

958

Abstract

Service innovation has become a necessary choice both in manufacturing and service industry. With the reality of service and service industry becoming more and more important, and based on the theory of innovation and business model, this paper analyzes the imperatives of service innovation in manufacturing and service industry and develops an analysis framework of service innovation from the mesoscopic approach to business model perspective. The analysis of service innovation in this paper is classified into technology innovation in service, service innovation in manufacturing firms, and innovation in service industry. The framework of value analysis is useful to find a sound business model in service.

Keywords

corporate modelling; innovation management; manufacturing industries; service industries; business model perspective; innovation theory; manufacturing industry; service industry; service innovation; Communication industry; Industrial relations; Information technology; Innovation management; Manufacturing industries; Network synthesis; Pulp manufacturing; Technological innovation; Technology management; Virtual manufacturing; business model; innovation; service industry;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Systems and Service Management, 2009. ICSSSM '09. 6th International Conference on

Conference_Location

Xiamen

Print_ISBN

978-1-4244-3661-3

Electronic_ISBN

978-1-4244-3662-0

Type

conf

DOI

10.1109/ICSSSM.2009.5175020

Filename

5175020