• DocumentCode
    2801570
  • Title

    Embedding intelligence in online help: a case study

  • Author

    Schoonover, Michael A. ; Kellett, Carole M.

  • Author_Institution
    Hewlett-Packard Co., Fort Collins, CO, USA
  • Volume
    1 & 2
  • fYear
    1991
  • fDate
    30 Oct-1 Nov 1991
  • Firstpage
    216
  • Abstract
    The authors discuss what is meant by intelligent online help. They then highlight the intelligent features of the Fortran 90 Tutor, an online help system at Hewlett-Packard that teaches new features of the Fortran 90 computer language. The intelligent features discussed include annotations, self test, interactive examples, and encapsulations. The authors also summarize some of the lessons they learned during the development of the intelligent help system discussed here
  • Keywords
    FORTRAN; computer aided instruction; graphical user interfaces; Fortran 90 Tutor; Hewlett-Packard; annotations; encapsulations; intelligence embedding; interactive examples; online help; self test; Automatic testing; Computer aided software engineering; Computer languages; Encapsulation; Expert systems; Intelligent systems; Knowledge engineering; System testing; Usability; Writing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1991. IPCC '91. Proceedings. The Engineered Communication., International
  • Conference_Location
    Orlando, FL
  • Print_ISBN
    0-7803-0482-9
  • Type

    conf

  • DOI
    10.1109/IPCC.1991.172773
  • Filename
    172773