• DocumentCode
    2856389
  • Title

    Looking at business through a keyhole

  • Author

    Sauvé, Jacques ; Bartolini, Claudio ; Moura, Antão

  • Author_Institution
    Fed. Univ. of Campina Grande, Campina Grande, Brazil
  • fYear
    2009
  • fDate
    1-5 June 2009
  • Firstpage
    48
  • Lastpage
    51
  • Abstract
    This position paper addresses the problem of business-IT alignment. It argues that, although Service Level Agreements were invented to capture business needs, they are insufficient to enable full alignment between IT and the business.
  • Keywords
    business data processing; business needs; business-IT alignment; service level agreements; Arm; Best practices; Concrete; Costs; Databases; History; Instruments; Laboratories; Pressure control;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Integrated Network Management-Workshops, 2009. IM '09. IFIP/IEEE International Symposium on
  • Conference_Location
    New York, NY
  • Print_ISBN
    978-1-4244-3923-2
  • Electronic_ISBN
    978-1-4244-3924-9
  • Type

    conf

  • DOI
    10.1109/INMW.2009.5195933
  • Filename
    5195933
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=2856389