• DocumentCode
    2959809
  • Title

    The determinants of the adoption of Internet Banking by Chinese consumers

  • Author

    Wenchao, Wang ; Jordan, Declan

  • Author_Institution
    Sch. of Bus. Adm., Henan Univ. of Finance & Econ., Zhengzhou, China
  • fYear
    2009
  • fDate
    22-24 July 2009
  • Firstpage
    760
  • Lastpage
    763
  • Abstract
    With the development of computer technology and the ubiquitousness of the Internet, Internet banking (IB) has become more popular among Chinese consumers. However, due to constraints on its adoption and the size of the Chinese market, there is still scope for significant IB adoption focusing on Chinese IB market conditions and the features of consumers, this paper analyzes the determinants of consumers´ IB adoption based on the theory of planned behavior (TPB). It employs structural equation modelling to explore the factors that influence IB use, from attitude to IB Adoption (AIBA), subjective norms (SN) and perceived adoption behavior control (PABC).
  • Keywords
    Internet; banking; consumer behaviour; Chinese consumer; Chinese market; Internet banking; computer technology; perceived adoption behavior control; structural equation modelling; subjective norm; theory of planned behavior; Attitude control; Banking; Business; Consumer behavior; Costs; Economic forecasting; Finance; Internet; Position measurement; Tin; Determinants; Internet Banking; Planned Behavior;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Operations, Logistics and Informatics, 2009. SOLI '09. IEEE/INFORMS International Conference on
  • Conference_Location
    Chicago, IL
  • Print_ISBN
    978-1-4244-3540-1
  • Electronic_ISBN
    978-1-4244-3541-8
  • Type

    conf

  • DOI
    10.1109/SOLI.2009.5204034
  • Filename
    5204034