• DocumentCode
    2999441
  • Title

    Activity Based Costing of IT

  • Author

    Beekman, Geert Jan

  • Author_Institution
    Atos Consulting, Utrecht, Netherlands
  • fYear
    2007
  • fDate
    19-21 March 2007
  • Firstpage
    39
  • Lastpage
    44
  • Abstract
    This paper presents an ABC framework for IT processes that combines the Cooper & Kaplan original ABC framework, Jones\´ standard 25-activity "chart of accounts", and a \´capital charge component\´. The framework has been applied with success in a Client situation. The Client has used the outcomes as a basis for the outsourcing of voice, data, and certain areas of IT support and business process improvement of particular IT processes.
  • Keywords
    costing; information technology; IT costing; IT process; IT support; business process improvement; data outsourcing; information technology; voice outsourcing; Costing; Activity-Based Costing (ABC); IT Costs; ITIL; Information Technology;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Exploring Quantifiable IT Yields, 2007. EQUITY '07. IEEE International Conference on
  • Conference_Location
    Amsterdam
  • Print_ISBN
    978-1-4244-2537-2
  • Type

    conf

  • DOI
    10.1109/EQUITY.2007.3
  • Filename
    5206409
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=2999441