Evolving a Wizard to Support Inspection Process through Qualitative and Quantitative Analysis

Users\´ acceptability of a Web application relies strictly on this applications\´ usability. One of the main means of evaluating and improving the usability of a system is by carrying out inspections. In this paper, we propose the automation of this process throw an Assistant for Usability Inspection Process ("APIU"). We also evaluate the assistant by carrying out an experimental study. The data gathered by the study is analyzed quantitative and qualitatively, in which the qualitative analysis is done by using two complementary techniques: the technology acceptance model (TAM) and the Grounded Theory. At last, we present the changes we made in the proposed assistant based on the results of the experimental study.