Prediction Models for BPMN Usability and Maintainability

The measurement of a business process in the early stages of the lifecycle, such as the design and modelling stages, could reduce costs and effort in future maintenance tasks. In this paper we present a set of measures for assessing the structural complexity of business processes models at a conceptual level. The aim is to obtain useful information about process maintenance and to estimate the quality of the process model in the early stages. Empirical validation of the measures was carried out along with a linear regression analysis aimed at estimating process model quality in terms of modifiability and understandability.