Research and Application of RCA in the Process of Product Innovation

In the process of product innovation, there are many complex problems that difficult to solve. According to the basic steps of the root cause analysis process that define, analyze and solve problems, apply them into the process of product innovation, introduce the ideal final result to define problem, improving the accuracy of finding root cause. And then convert the root cause into conflict by increasing function, and solve problems completely by using TRIZ. According to improving the method of root cause analysis and applying it into the product innovation process, complex problems can be solved efficiently for realizing product innovation. At last, a kind of automatic expansion packer is described to prove the process.